Mountain West HERC

Associate Director, Operations & Accountability

Online applications must be received before 11:59pm on:
May 10, 2026
If a date is not listed above, review the Applicant Instructions below for more details.

Available Title(s):
1158-NN_ADMINPRO - Associate Director, 1158-YN_ADMINPRO - Associate Director

Business Title:
Associate Director, Operations & Accountability

Employee Type:
Admin. Professional

Position Details:

The Opportunity:

As the Associate Director of Operations & Accountability for Student Affairs, you serve as the senior operational leader and second-in-command within the Center for Fraternity & Sorority Life (CFSL). You provide strategic oversight of department operations, accountability systems, and organizational standards while supporting the Director in day-to-day management, decision-making, and continuity of leadership.

You lead the fraternity and sorority community accountability framework for more than 70 chapters and councils, ensuring consistent application of university policies, effective conduct processes, and alignment with institutional values. Acting with delegated authority, you coordinate departmental operations, supervise professional staff, and assume leadership of the department in the Director's absence.

You advise student leaders, oversee key operational initiatives, and collaborate with campus partners to ensure CFSL programs, services, and staff operate effectively, ethically, and in compliance with university expectations. You serve as a primary departmental contact for agencies, organizations, university departments, and individuals regarding issues of organizational misconduct, standards enforcement, and community wellbeing, and you advise council presidents, standards chairs, and finance chairs while providing guidance to councils and chapters on organizational operations and accountability.

In this role, you oversee initiatives such as Greek Pillars of Excellence, the Arete Awards, and the Joint Council Retreat; coordinate CFSL responses to conduct concerns in collaboration with the Center for Community Standards; advise and oversee the Greek Standards Board; support assessment activities related to accountability and wellbeing; and work closely with campus partners to promote a safe, inclusive, and values-driven fraternity and sorority experience.

Additional Information:

This is a full-time (100% FTE), permanent position. Overtime eligibility will be determined based on final salary placement.

Monthly Salary: $5,485.73 - $6,500.00 | Commensurate with experience and qualifications

In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate's current experience, education, skills, and abilities related to the position.

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for AP staff and Total Compensation.

Required Qualifications:

• Positions require a Bachelor's degree in a relevant field and five (5) years of progressively responsible experience in a related field which has included at least two (2) years of management experience. A Master's degree in a relevant field may be substituted for up to one (1) year of the required experience. Any combination of relevant education and experience may be substituted for the educational requirement on a year-for-year basis.
  
• Post-baccalaureate experience in higher education or related field
  
• Broad knowledge of and experience with fraternal organizations, advising, and related issues.
  
• Experience working with student organizations, including fraternal organizations.
  
• Demonstrated commitment to, and experience successfully advocating for access and opportunity.
  
• Demonstrated ability in using current computer technologies (e.g. Microsoft Word, Excel, Access, PowerPoint), email, and the internet.
  
• Commitment to serving underserved/underrepresented groups such as African Americans, Latinx, Asian Americans and Pacific Islanders, LGBTQ+, Indigenous peoples, etc.
  

Preferred Qualifications:

• Member of a Greek letter organization
  
• Demonstrated risk assessment and crisis response experience
  
• Demonstrated experience leading department operations for a small, complex, and highly technical unit, including coordinating workflows, managing systems and processes, and ensuring operational continuity and accountability across functional areas.
  
• Experience supervising full-time professional staff, particularly positions that provide direct advising, programming, or support services to students.
  
• Experience developing, implementing, and assessing prevention education initiatives, with particular emphasis on hazing prevention, risk reduction, and student learning outcomes within a higher education or student affairs context.
  
• Experience in a Greek community of a similar size to WSU's
  
• Experience working with underserved/underrepresented groups such as African Americans, Latinx, Asian Americans and Pacific Islanders, LGBTQ+, Indigenous peoples, etc.
  

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

About Department/College/Area/ Campus: https://gogreek.wsu.edu/

Area/College: Student Affairs
Department Name: Center for Fraternity and Sorority Life
Location: Pullman, WA

This position is fully in-person.

Application Instructions: Applicants must upload the following required documents to their online application. Application materials should clearly communicate how the applicant meets all required qualifications and additional requirements.

1) Resume
2) Cover Letter

External candidates, upload all documents in the 'Application Document' section of your application.
Current WSU Employees (internal candidates), before starting your Workday application, please use these instructions to update your education and experience in your worker profile in Workday. Internal candidates, upload all documents in the 'Resume/Cover Letter' section of your application.

Documents may be submitted as one file or separate files. Applicants are encouraged to upload as a PDF, if possible.

Reference contact information will be requested later in the recruitment process through Workday.

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type:
Full time

Position Term:
12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities.

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or hrs@wsu.edu.

Notice of Non-Discrimination

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract.

Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU's Compliance and Civil Rights, the Department of Education's Office of Civil Rights, or both.

More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/

To apply, visit https://wsu.wd5.myworkdayjobs.com/en-US/WSU_Jobs/job/Pullman-WA/Associate-Director--Operations---Accountability_R-14815

Washington State University is an Equal Opportunity/Affirmative Action Educator and Employer.







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