Scheduled Hours

40

Position Summary

The Clinical Outcomes Research Office is an internationally recognized full-service research enterprise. Housed under the Department of Otolaryngology, the office provides investigators and trainees support in the design, execution and analysis of research studies with the ultimate goal of making a positive impact on peopleâ™s lives. Under the leadership of Jay F. Piccirillo, MD, the office also conducts research studies and clinical trials to advance patient care. Jay Piccirillo, MD, has been conducting research in the field for more than 30 years. His ongoing research studies seek to improve patient care across a number of otolaryngology conditions.

The office supports investigators at the WashU School of Medicine, as well as, researchers throughout the world who want to collaborate with WashU. More than half of the research projects supported by the office involve multiple disciplines.

The faculty and staff of the Clinical Outcomes Research office is committed to providing high quality training for future investigators. Undergraduate students, medical students, residents, fellows, new faculty, and research staff all benefit from the guidance and expertise of the Clinical Outcomes Office.

This position performs a variety of research, data base and clerical duties of a routine and technical nature in support of clinical research to ensure adherence to protocols and quality of information received.

Job Description

• Maintains and updates site demographics on computer database; logs forms received and file as appropriate; prepares reports from database to include weekly reports and other reports as requested.

• Receives and disseminates study-related regulatory documents and correspondence; assists in screening documents for completeness and compliance with protocol and appropriate regulations; assists in investigating incomplete, inaccurate or missing documents to ensure accuracy and completeness of data.

• Communicates and coordinates with other study personnel as required to include data entry and randomization of personnel, pharmacy, laboratories, study sponsors and others as needed for study implementation and routine problem resolution.

• Attends routine meetings and other meetings related to the clinical research; stays abreast of information and any changes to study protocol.

Working Conditions:

Job Location/Working Conditions:

• Normal office environment.

Physical Effort:

• Typically sitting at a desk or table.

Equipment:

• Office equipment.

The above statements are intended to describe the general nature and level of work performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all job duties performed by the personnel so classified. Management reserves the right to revise or amend duties at any time.

Required Qualifications

Education:

High school diploma or equivalent high school certification or combination of education and/or experience.

Certifications/Professional Licenses:

No specific certification/professional license is required for this position.

Work Experience:

Customer Service (1 Year)

Skills:

Not Applicable

Driver's License:

A driver's license is not required for this position.

More About This Job

WashU seeks highly motivated individuals who are able to perform duties in a manner consistent with our core mission and guiding principles.

Preferred Qualifications

Education:

No additional education unless stated elsewhere in the job posting.

Certifications/Professional Licenses:

No additional certification/professional licenses unless stated elsewhere in the job posting.

Work Experience:

Medical Customer Service (1 Year)

Skills:

Clerical Skills, Database Management, Data Collection Methods, Data Entry, Detail-Oriented, High Accuracy, Information Organization, Interpersonal Communication, Researching

Grade

C06-H

Salary Range

$17.34 - $25.40 / Hourly

The salary range reflects base salaries paid for positions in a given job grade across the University. Individual rates within the range will be determined by factors including one's qualifications and performance, equity with others in the department, market rates for positions within the same grade and department budget.

Questions

For frequently asked questions about the application process, please refer to our External Applicant FAQ.

Accommodation

If you are unable to use our online application system and would like an accommodation, please email CandidateQuestions@wustl.edu or call the dedicated accommodation inquiry number at 314-935-1149 and leave a voicemail with the nature of your request.

All qualified individuals must be able to perform the essential functions of the position satisfactorily and, if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship.

Pre-Employment Screening

All external candidates receiving an offer for employment will be required to submit to pre-employment screening for this position. The screenings will include criminal background check and, as applicable for the position, other background checks, drug screen, an employment and education or licensure/certification verification, physical examination, certain vaccinations and/or governmental registry checks. All offers are contingent upon successful completion of required screening.

Benefits Statement

Personal

• Up to 22 days of vacation, 10 recognized holidays, and sick time.

• Competitive health insurance packages with priority appointments and lower copays/coinsurance.

• Take advantage of our free Metro transit U-Pass for eligible employees.

• WashU provides eligible employees with a defined contribution (403(b)) Retirement Savings Plan, which combines employee contributions and university contributions starting at 7%.

Wellness

• Wellness challenges, annual health screenings, mental health resources, mindfulness programs and courses, employee assistance program (EAP), financial resources, access to dietitians, and more!

Family

• We offer 4 weeks of caregiver leave to bond with your new child. Family care resources are also available for your continued childcare needs. Need adult care? Weâ™ve got you covered.

• WashU covers the cost of tuition for you and your family, including dependent undergraduate-level college tuition up to 100% at WashU and 40% elsewhere after seven years with us.

For policies, detailed benefits, and eligibility, please visit: https://hr.wustl.edu/benefits/

EEO Statement

Washington University in St. Louis is committed to the principles and practices of equal employment opportunity. It is the Universityâ™s policy to provide equal opportunity and access to persons in all job titles without regard to race, ethnicity, color, national origin, citizenship (where prohibited by federal law), age, religion, sex, sexual orientation, gender identity or expression, disability, protected veteran status, or genetic information.

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